Using this website

We aim to keep information accurate and current. Plans may change as resources, approvals and operating arrangements develop.

The website’s current status explains whether donations or programme enquiries are open.

Information is general and does not replace advice suited to your circumstances.

Contacting us or subscribing to updates does not guarantee eligibility, accommodation, financial assistance or a particular response time.

We are not an emergency service. Use the established-service information on Get Support where appropriate.

When donation facilities are available, the Donation Policy and terms of the particular appeal apply.

A donation does not provide an ownership interest, investment return, company membership or voting right.

Tickets, goods, sponsorship and donations may have different conditions and tax treatment.

Use the website lawfully. Do not submit false information, abuse people, attempt unauthorised access or interfere with its operation.

Submit another person’s information only where you have an appropriate basis or authority.

Use Foundation content and branding only with permission or as allowed by law.

External links provide information. We do not control another organisation’s availability, decisions or privacy practices.

To the extent permitted by law, we do not guarantee uninterrupted website availability or the suitability of general information for every circumstance.

Nothing in these terms excludes a right, remedy or responsibility that cannot lawfully be excluded.

Use the Contact page for questions about these terms.